Operational documentation never gets done because it always feels like a project. It’s not. Here’s how to start — and why imperfect is almost always better than nothing. I’ll be honest with you. When I first started thinking seriously about documenting my processes, I didn’t do it. Because every time I sat down to start,…
Most businesses aren’t chaotic. They’re organised around the wrong thing — and the difference only shows up when something goes wrong. When I started building YVO, I thought I had systems. I had folders. I had templates. I had a general sense of how things worked. What I actually had was organised chaos — and…
The founder-dependency test is one of the most revealing operational diagnostics available. Here’s how to run it — and what to do with what it shows you. Here’s the test: if you disappeared for a week — genuinely unavailable, no messages, no calls, no oversight — what would happen to your business? Walk through it…
